SOLUTIONS PERSONNALISÉES

An end‑to‑end, tailor‑made engagement that weaves together your AI Widget, Receptionist, Lead Generator, and Analytics services—so every conversational touchpoint is optimized for your unique workflows and goals.

 

1. Strategy & Roadmapping

• Use‑Case Discovery: Define which conversational channels (chat widget vs. virtual receptionist vs. lead generator) deliver the biggest impact for your customers.

• KPI Alignment: Set success metrics—response time, booking rates, lead conversion, insight accuracy—up front.

• Roadmap Prioritization: Sequence quick‑win pilots (e.g., chat widget proof‑of‑concept) alongside longer‑term AI Receptionist and Analytics rollouts.

 

2. Data Readiness 

• Data Inventory: Catalog chat transcripts, scheduling logs, form‑capture events, and CRM/ERP touchpoints.

• Quality & Compliance Check: Ensure PII handling, encryption, and audit trails meet your industry standards.

• Infrastructure Review: Assess existing APIs, widget frameworks, telephony integrations, and BI tools for seamless connectivity.

 

3. Bespoke Model Design & Validation

• Chat Widget NLP: Train context‑aware dialogue models tuned to your brand voice and product catalog.

• Receptionist Scheduling Engine: Develop algorithms for appointment management, cancellation handling, and follow‑up reminders.

• Lead Scoring & Routing: Build real‑time predictors that qualify chat and voice leads, then automatically route them to sales or marketing workflows.

• Explainability & Testing: Validate each model’s performance with A/B tests, accuracy benchmarks, and fairness checks.

 

4. API‑First Integration & SDK Support

• Unified Endpoints: One set of REST/WebSocket APIs to power live chat, voice interactions, and lead‑capture forms.

• Pre‑built Widgets & Libraries: Drop‑in components for web, mobile, and contact‑center platforms.

• Dashboard Embeds: Seamlessly surface real‑time analytics and alerts in your existing BI or CRM interfaces.

 

5. 24/7 Monitoring & Continuous Optimization

• Performance Dashboards: Track conversation volume, intent accuracy, booking success, and lead conversion in real time.

• Drift Detection & Retraining: Automatically flag and retrain models when language patterns or customer behavior shifts.

• Iterative A/B Testing: Roll out new dialogue flows, scheduling tweaks, or lead‑nurture scripts with controlled experiments.

 

6. Change Management & Scaling

• Training & Adoption: Hands‑on workshops for customer‑support, sales, and ops teams to master new AI tools.

• Governance & Security: Role‑based access controls, encryption‑at‑rest, and compliance reporting baked into every layer.

• Quarterly Business Reviews: Strategic check‑ins to align on ROI, roadmap adjustments, and expansion into additional languages, channels, or geographies.

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How It Works

1. Discovery & Consultation:

   • We begin with an in-depth analysis of your current operations and goals.

2. Tailored Integration:

   • Our team customizes the AI solutions to seamlessly fit into your workflow.

3. Live Deployment:

   • The AI services go live, ensuring your business remains operational around the clock.

4. Ongoing Support & Optimization:

   • Continuous monitoring and regular updates guarantee sustained performance.​